Responsibilities

• Travel for assigned jobs along Westchester, Rockland County & Putnam County
• Conduct routine maintenance on vault systems to ensure optimal performance
• Perform regular inspections, testing, and calibration of security features and access controls
• Perform combination changes on both electronic and mechanical locks
• Complete safe deposit break opens and lock replacements
• Experience with time movements and tables
• Diagnose and troubleshoot issues related to vault systems, including electronic, mechanical, or software malfunctions
• Diagnose and troubleshoot issues related to VAT systems, including deal drawers
• Perform scheduled cleaning and other basic maintenance on locks and banking equipment including vaults
• Execute timely and effective repairs to minimize downtime and maintain security
• Stay updated on the latest security technologies and industry best practices
• Provide technical support and guidance to other staff members as needed
• Provide support and assistance to clients or end-users regarding vault operations, security measures, and troubleshooting
• Conduct training sessions for staff members on the proper use, maintenance, and security measures associated with vault systems

Required Skills

• Mechanical aptitude
• Basic computer skills, including Outlook
• Valid driver's license and insurance, plus clean driving record
• Ability to multi-task and manage time effectively
• Ability to perform tasks requiring bending, stooping, kneeling, standing, and walking significant distances
• Active listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Ability to understand and follow instructions precisely
• Ability to manage high-stress situations in a calm manner